🚗 Free express delivery | 1-Year Warranty Included

Shipping policy

Free Express Shipping

We offer free expedited shipping on all orders — no minimum order amount, no exceptions. We ship to Australia, Canada, France, Germany, Italy, New Zealand, Norway, Poland, Spain, the United Kingdom and the United States.

Processing Time

Orders are typically processed within 1–3 business days of payment confirmation. You will receive a shipping confirmation email with tracking information once your order has shipped.

Orders placed on weekends or holidays are processed on the next business day.

Delivery Timeframes

Shipping Method Estimated Delivery
Expedited — from local US / EU warehouse 2–6 business days
Expedited — all other orders 7–14 business days

Selected products are stocked in our own warehouses in the USA and in Europe. If your item ships from a local warehouse, it arrives in 2–6 business days; all other orders take 7–14 business days.

Delivery timeframes are estimates and not guaranteed. Delays may occur due to carrier volume, weather events, or customs processing.

Tracking Your Order

Once your order ships, you'll receive a tracking number via email. You can track your shipment directly on the carrier's website. If you have trouble locating your tracking information, contact us at oemmotion@gmail.com.

Customs & Import Duties

For international orders, customs duties and import taxes may apply depending on your country's regulations. These charges are the responsibility of the recipient. OEM Motion is not responsible for delays caused by customs clearance.

Lost or Stolen Packages

If your tracking shows "Delivered" but you have not received your package:

  1. Check around your property and with neighbors
  2. Contact the carrier with your tracking number
  3. Contact us at oemmotion@gmail.com if the package cannot be located

We will work with you to find a resolution.

Damaged in Transit

If your order arrives damaged, contact us within 7 days of delivery with photos of the damaged item and packaging. We will arrange a replacement or refund at no cost to you.

Questions

For shipping-related questions, contact us: